There are only 180 questions between you and the most recognized, world renowned PMP certification, the best project management certification available. As with any exam, the key is study and one of the most important parts of a study plan is practice.
Most certifications have programs that will provide you with study questions taken from the actual certification exams. The best online PMP course options should also include exam simulators to help you study. Below we have highlighted some free questions and answers for the PMP certification exam. Make sure to study these alongside your online PMP classes.
PMP Questions and Answers
By working within the knowledge areas of the Project Management Book of Knowledge (PMBOK) we will present 40 questions and answers below. Not only will we give you the answers, but we will also go through the rationale and relationship to the PMBOK.
The PMBOK is designed to teach you the basics project management wise. Some questions and answers are not applicable to the PMBOK. In those cases we will note what area of project management they relate to.
PMP Exam Sample Question and Answer 1
A manager and the head of engineering discuss a change to a major work package. After the meeting, the manager contacts you and tells you to complete the paperwork to make the change. This is an example of:
A-) Management attention to scope management.
B-) Management planning.
C-) A project expediter position.
D-) A change control system.
C, a project expediter, position is the correct answer. By taking on the paperwork, the project manager is performing the duties of an administrative assistant. This example shows them working only on the paperwork and having no authorization to perform other duties. The question and answer relate to the Organizational Influences and Project Lifecycle Knowledge Area in the PMBOK.
PMP Exam Sample Question and Answer 2
During a team meeting, a team member asks about the measurements that will be used on the project to judge performance. The team member feels that some of the measures related to activities assigned him are not valid measurements. The project is BEST considered in what part of the project management process?
C-) Monitoring & Controlling
B, executing, is the correct answer. The scenario shows the team member is measuring their activities because they aren’t sound. He is in the executing phase, where the goal is to ensure that the end results are accurately generated. The executing phase of project management is when the team member projects deliverables to conduct most of the work they need to do. The question and answer relate to the Project Management Processes Knowledge Area.
PMP Exam Sample Question and Answer 3
Your company just won a major new project. It will begin in three months and What is the FIRST thing you should do once you hear of the new project?
A-) Ask management how the new project will use resources
B-) Resource level your project
C-) Crash your project
D-) Ask management how the new project will affect your project
D, ask management how the new project will affect your project, is the correct answer. It’s important to understand how a new project will affect your current project. Evaluating the impact by asking management allows you to assess what if any impact the new project will have, for example personnel, overlap, budget, etc. The question and answer relate to the Integration Management Knowledge Area Knowledge Area.
PMP Exam Sample Question and Answer 4
You are a new project manager who has never managed a project before. It would be BEST in this situation to rely on _____ during planning in order to improve your chance of success.
A-) Your intuition and training
B-) Stakeholder analysis
C-) Historical information
D-) Configuration management
C, historical information, is the correct answer. Knowing where similar projects have failed and succeeded helps your project have the best chance for success. Historical information from projects within your organization are available to help you. The question and answer relate to the Integration Management Knowledge Area Knowledge Area.
PMP Exam Sample Question and Answer 5
During project executing, a team member comes to the project manager because he is not sure of what work he needs to accomplish on the project. Which of the following documents contain detailed descriptions of work packages?
A-) WBS Dictionary
B-) Activity List
C-) Project scope statement
D-) Scope management plan
A, WBS dictionary, is the correct answer. Providing additional detail to the work packages in a Work Breakdown Structure (WBS) dictionary lists more than the short number of nouns or descriptors that are provided within the initial scope. The detailed information will include duties, responsibilities, prerequisites, due dates, and other data necessary to complete the deliverable. The question and answer relate to the Scope Management Knowledge Area.
PMP Exam Sample Question and Answer 6
During a meeting with some of the project stakeholders, the project manager is asked to add work to the project scope. The project manager had access to correspondence about the project before the project charter was signed and remembers that the project sponsor specifically denied funding for the scope mentioned by these stakeholders. The BEST thing for the project manager to do is to:
A-) Let the sponsor know of the stakeholders’ request.
B-) Evaluate the impact of adding the scope.
C-) Tell the stakeholders the scope cannot be added.
D-) Add the work if there is time available in the project
C, tell the stakeholder the scope cannot be added, is the correct answer. Once the project baseline and scope are established, only authorized change requests can alter the scope baseline. If changes don’t follow the approval process the team will focus only on the existing scope of work. Scope is specified in the question; however, the stakeholders were requesting new work. Only an approved change request will permit the team to alter the established scope project baseline and the stakeholders should be notified that the new work can’t be added. This question and answer relate to the Scope Management Knowledge Area.
PMP Exam Sample Question and Answer 7
Your project management plan results in a project schedule that is too long. If the project network diagram cannot change but you have extra personnel resources, what is the BEST thing to do?
A-) Fast track the project.
B-) Level the resources.
C-) Crash the project.
D-) Monte Carlo analysis.
C, crash the project, is the correct answer. From the question we see that the project schedule is too long, and in order to produce a shorter schedule, additional resources would be required. You have the additional personnel but the only way to change the project network diagram is to crash the project. Fast-tracking is not an option, nor is leveling resources or the Monte Carlo analysis. Fast tracking only works with activities executed in parallel. Leveling is to cover overloaded resources to distribute the tasks evenly, and the Monte Carlo analysis is irrelevant because it is used to estimate the risks on the cost and the timeline.
Crashing the project is the choice to correct the problem. This question and answer relate to the Schedule Management Knowledge Area.
PMP Exam Sample Question and Answer 8
An activity has an early start (ES) of day 3, a late start (LS) of day 13, an early finish (EF) of day 9, and a late finish (LF) of day 19. The activity:
A-) Is on the critical path.
B-) Has a lag.
C-) Is progressing well.
D-) Is not on the critical path.
D, is not on the critical path, is the correct answer. Reviewing the early start and late start values of the activity in question, the float or slack of the time of the activity can be found. Subtract 3 days (ES) from 13 days (LS). The ten days left is the float available. You can also get the answer by taking the early finish day (EF) and subtracting it from the late finish day (LF), 19 – 9 = 10. Critical path activities have zero float so, the answer is D. This question and answer relate to the Schedule Management Knowledge Area.
PMP Exam Sample Question and Answer 9
Early in the life of your project, you are having a discussion with the sponsor about what estimating techniques should be used. You want a form of expert judgment, but the sponsor argues for analogous estimating. It would be BEST to:
A-) Agree to analogous estimating, as it is a form of expert judgment
B-) Suggest life cycle costing
C-) Determine why the sponsor wants such an accurate estimate
D-) Try to convince the sponsor to allow expert judgment because it is typically more accurate.
A, agree to analogous estimating, is the correct answer. Analogous estimating is a form of expert judgment. Therefore, by accepting the sponsor’s suggestion you are still utilizing an accurate form of estimation. This question and answer relate to the Cost Management Knowledge Area.
PMP Exam Sample Question and Answer 10
Sue is working as a Scrum Master in a Scrum Team. There are five developers in the team. Rick is one of the developers in the team and Sue noticed that Rick is applying a different approach to complete Sprint tasks faster. Which one is the best course of action to do for Sue?
A-) Call the entire team immediately for a meeting and tell them that Rick has a new approach to complete tasks faster.
B-) Ask Rick to stop his task and prepare a detailed guide regarding how to apply this approach. Then, distribute it to the team.
C-) During the retrospective, ask Rick to share his approach with the team and ask the team if it is applicable for every developer.
D-) Ask Rick in the next daily standup meeting why he did not share this approach with the team.
C, the Sprint Retrospective, is the correct answer. The Sprint Retrospective provides the Scrum team with the chance to examine and produce a plan for the next fixed length event and create consistency. The Scrum team meets, reviews the people, relationships, processes, and tools to discuss progress and identify issues. By examining the last completed Sprint, the team can analyze what went well and what needs improvement before progressing forward to the next Sprint. Action plans are created, and the next Sprint can begin. This question and answer relate to the Agile Practices Knowledge Area Knowledge Area.
PMP Exam Sample Question and Answer 11
You are the program level manager with several project activities underway. In the executing process group, you begin to become concerned about the accuracy of progress reports from the projects. What would BEST support your opinion that there is a problem?
A-) Quality Audits
B-) Risk Quantification Reports
C-) Regression Analysis
D-) Monte Carlo Analysis
A, quality audits,is the correct answer. Receiving clear, concise progress reports is paramount to the success of a project. Quality audits allow you to ensure that reports meet or exceed the standards of your organization. By examining and comparing the criteria that has been followed in projects where you are accountable, the quality audit allows you to find out if there is a problem in the current project. This question and answer relate to the Quality Management Knowledge Area.
PMP Exam Sample Question and Answer 12
You are a project manager for a major information systems project. Someone from the quality department comes to see you about beginning a quality audit of your project. The team, already under pressure to complete the project as soon as possible, objects to the audit. You should explain to the team that the purpose of a quality audit is:
A-) Part of an ISO 9000 investigation
B-) To check if the customer is following its quality process
C-) To identify inefficient and ineffective policies
D-) To check the accuracy of costs submitted by the team
C, identify inefficient and ineffective policies, is the correct answer. Checking on the customer’s quality process and checking that the costs are submitted are correct, answers B and D, don’t apply. ISO 9000 is a principle-based international standard that describes a quality management system , not a certification of said standards and principles which require certification. Certification is through ISO 9001. Because the question doesn’t relate to the customer’s quality processes, the costs submitted by the team, nor the certification of the quality management system within the company, C, is the best answer. This question and answer relate to the Quality Management Knowledge Area.
PMP Exam Sample Question and Answer 13
During every project team meeting, the project manager asks each team member to describe the work he or she is doing, and the project manager assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons EXCEPT:
A-) Lack of a WBS
B-) Lack of a responsibility assignment matrix
C-) Lack of resource leveling
D-) Lack of team involvement in project planning
C, lack of resource leveling, is the correct answer. a WBS (Work Breakdown Structure) may be the issue as vague points within the tasks may be causing more discussion and creating more explanation. If a responsibility assignment matrix isn’t followed, then the clarity needed to determine which team member is assigned to which task becomes uncertain. Ensuring that teams participate in the initial planning of the project gets the project started on the right foot, making sure that each team member knows what they are doing as well as having input into the process from the beginning.
A, B, and D are all possibilities for the increase of time involved in the project team meetings. Resource leveling is a problem with uniform scheduling of tasks and should have been done at the beginning of the project, so answer C is not the cause of the increase in the amount of time in the project team meetings. This question and answer relate to the Resources Management Knowledge Area.
PMP Exam Sample Question and Answer 14
Amy, your friend, works as a software developer at an E-commerce company. When you are chatting with Amy about her project, she said that their project management approach relies on three practices. 1- Visualize what you do today, 2- Limit the amount of work in progress, 3- Enhance flow. Which of the following agile methodology is used in Amy’s project?
D-) Extreme Programming
A, Kanban, is the correct answer. H Visualize, limit work in progress, manage flow, make policies explicit, implement feedback loops, and improve collaboratively, evolve experimentally are the six basic practices of Kanban. In the scenario above Amy noted three of the principles of Kanban.
In order to allow organizations to promote favorable and flexible behavior Kanban practices must be continually reviewed, improved, and applied. Visualizing the work on a Kanban board allows you to see which areas require focus to limit the work in progress. By limiting the work teams don’t overcommit and quality is maintained. This in turn creates a better flow, allowing team members to work on the next task, keeping the backlog at a minimum, following the explicit policies, and implementing feedback and so that when the project is completed, it allows the project to improve. When there are backlogged items, following Kanban allows analysis, development, testing, until that item can be deployed and marked as complete. This question and answer relate to the Agile Practices Knowledge Area.
PMP Exam Sample Question and Answer 15
You are working at Smart Heart Co as a Project Manager. Smart Heart is a company producing healthcare products. You are continuously monitoring the business environment if any changes are affecting your project. You are using the PESTEL analysis for environmental scanning. Which of the following does not belong to PESTEL categories?
A-) You are working in the US market, and the FDA launched a new regulation for healthcare products.
B-) There has been political tension with one of the countries and they banned the use of Smart Heart’s products in their country.
C-) Vital Pro, a competitor of the Smart Heart, has launched a new technological product that can be a game-changer in the market. One of the project team members in your project has just resigned, and you heard rumors that he will be working at Smart Heart’s competitor.
D-) One of the project team members in your project has just resigned, and you heard rumors that he will be working at Smart Heart’s competitor.
D, rumors of a team member resigning to go to a competitor, is the correct answer. N PESTEL (Political, Economic, Social, Technological, Environmental, Legal) allows an organization to determine what threats may have impact or will have impact on the project and/or the organization by comprehensively analyzing information. The answers above list new FDA regulations, which would fall under Legal, banning products in one of the countries, which would fall under Political, and a competitor producing a new product which would fall under Technological.
A rumor of a team member going to work for the competitor may seem like it falls under one of the possible threats listed is in fact a project-related change and not part of PESTEL scan. This question and answer relate to the Business Environment Knowledge Area.
PMP Exam Sample Question and Answer 16
A project manager is quantifying risk for her project. She needs expert opinion in this process and related experts are spread over to different geographical locations. How can she continue?
A-) Using Monte Carlo analysis online
B-) Applying the critical path method
C-) Determine options for recommended corrective action
D-) Applying the Delphi Technique
D, applying the Delphi Technique, is the correct answer. The Delphi Technique seeks opinions on a topic or issue from experts anonymously. The feedback is then analyzed, and the findings are then sent back to the experts. This is done until all parties reach agreement. Since the other three answers don’t involve collecting answers from experts, the Delphi Technique is the most appropriate course of action to achieve the intended result. This question and answer relate to the Risk Management Knowledge Area.
PMP Exam Sample Question and Answer 17
During risk management activities, 236 risks have been identified which are caused by 13 root causes. You could eliminate the 234 risks by your risk management activities. For the remaining 2 risks, you, together with your team, could not find a way to mitigate or insure the risks. Also, these 2 risks cannot be outsourced or removed from project scope. What is the best solution?
A-) Accept the risk
B-) Mitigate the risk
C-) Avoid the risk
D-) Transfer the risk
A, accepting the risk, is the correct answer. There are times when there is no solution other than accepting the consequences. In this scenario, the project manager found there was no way to transfer, mitigate, or avoid 2 of the risks. Due to the uncertainty, the project, and in order to avoid other risks that could occur within the 13 root causes, the project manager must choose to accept the risk and create a contingency plan. This question and answer relate to the Risk Management Knowledge Area.
PMP Exam Sample Question and Answer 18
The project team is arguing about the prospective sellers who have submitted proposals. One team member argues for a certain seller while another team member wants the project to be awarded to a different seller. The BEST thing the project manager should remind the team to focus on in order to make a selection is the:
A-) Procurement documents
B-) Procurement audits
C-) Evaluation criteria
D-) Procurement management plan
C, evaluation criteria, is the correct answer. By applying precise metrics and providing specific categories, a project manager can focus the team to assess a potential seller. The standards set in the RFP (Requests for Proposal) give the team, and the project manager the tools required to award the bid to the best candidate. The argument is unproductive because the standards have already been set and the data collected from the RFPs reflects which seller should be awarded the contract. This question and answer relate to the Procurement Management Knowledge Area.
PMP Exam Sample Question and Answer 19
A project manager is in the middle of creating a request for proposal (RFP). What part of the procurement process is she in?
A-) Conduct procurements
B-) Plan Procurements
C-) Control Procurements
D-) Close Procurements
B, plan procurements, is the correct answer. The creation of a Request for Proposal (RFP) is a procurement document. Conducting procurements would be when the RFP is sent out for bid. Control Procurements aren’t valid until the contracts are signed and Closed Procurements don’t apply until the project is closed. This question and answer relate to the Procurement Management Knowledge Area.
PMP Exam Sample Question and Answers 20
You want to group your project stakeholders based on their authority and involvement in the project. Which of the following is an appropriate model for this?
A-) Power/Interest Grid
B-) Power/Influence Grid
C-) Influence/Impact Grid
D-) Salience Model
B, Power/Influence Grid, is the correct answer. The Power/Influence Grid and the Power/Interest Grid are similar. The Power/Influence grid helps you tune in to the project stakeholders who have the potential to make your project succeed or fail. This question and answer relate to the Stakeholder Management Knowledge Area Knowledge Area.
PMP Exam Sample Question and Answer 21
Karen is working at Consult Master, which is a consulting company. One of the clients of the Consult Master asked the company to prepare a project management approach fitting to their organization. Karen has worked on this project and found that agile methods will be a good fit for the company. Which of the following does NOT fit into the values of the agile manifesto?
A-) Individuals and interactions
B-) Comprehensive Documentation
C-) Customer collaboration
D-) Responding to change over following a plan
B, Comprehensive Documentation, is the correct answer. The agile manifesto recognizes four values.
· Individuals and interactions over processes and tools,
· Working software over comprehensive documentation,
· Customer collaboration over contract negotiation, and
· Responding to change over following a plan.
Working software in the agile manifesto is over comprehensive documentation making B the answer to the question. The question and answer relate to the Agile Practices Knowledge Area.
PMP Exam Sample Question and Answer 22
In the context of a desirable model of communication between a sender and a receiver, all the following statements are correct EXCEPT:
A-) Noise should be at minimum level.
B-) Receiver must reply to the message after decoding the message.
C-) Receiver should acknowledge first and then agree with the message sent by the sender.
D-) Receiver should send a feedback message to the sender.
C, acknowledging and agreeing with the message sent, is the correct answer. During any communication, the sender is in charge of transmitting the message. They must ensure the information is complete, concise, and correct. The sender must also be aware of how the message will be received. On the receiver’s end, they must make sure that they understand the message and confirm that they understood it by responding in a timely manner.
If they don’t agree or understand they need to communicate this to the sender until both parties are in agreement. The question and answer relate to the Communications Management Knowledge Area.
PMP Exam Sample Question and Answer 23
John is a project manager of a complicated project. When he started creating a work breakdown structure for his project, he realized that it is too complex to complete the work breakdown structure on a single sheet. You, as a colleague of John, recommend using a work breakdown structure numbering system to John to:
A-) Determine the complexity of the project
B-) Help in automating the WBS using appropriate software
C-) Provide a hierarchical structure for each WBS element
D-) Present risks of the project
C, provide a hierarchical structure, for each WBS element. The Work Basis Structure (WBS) utilizes identifiers to formulate the structure of work. The markers include cost summation, scheduling, and resources. Each individual identifier is assigned to a work package from the account codes for the project to provide a work breakdown structure numbering system. The question and answer relate to the Scope Management Knowledge Area.
PMP Exam Sample Question and Answer 24
You are trying to establish a cost performance baseline for your project in Determine Budget Process. You can use the following tool and techniques EXCEPT:
A-) Cost aggregation
B-) Bottom-up estimating
C-) Expert judgment
D-) Historical relationships
B, bottom-up estimating, is the correct answer. Utilizing cost aggregation, reserve analysis, expert judgment, historical relationships, and funding limit reconciliation you can establish a baseline to estimate the costs in Determine Budget Process. Bottom-up Estimating is not included in the Determine Budget Process. The question and answer relate to the Cost Management Knowledge Area Knowledge Area.
PMP Exam Sample Question and Answer 25
Which of the following techniques includes measuring, examining, and validating whether work and deliverables meet requirements and product acceptance criteria?
D, inspection, is the correct answer. Ensuring that all work requirements and product acceptance criteria are met includes careful measurement, and verification. Inspection is the only answer that includes measuring, examining, and validating work and deliverables. The question and answer relate to the Scope Management Knowledge Area.
PMP Exam Sample Question and Answer 26
You are a project manager in a bicycle manufacturing company. Rubber for brake mechanism for your bicycles supplied by RuBrake Inc could not reach due to flood-affected the transportation routes. This was a risk you thought could happen since it happens each year in the same season. So, as per your risk response plan, you started to use rubbers delivered one year ago. However, this response brought another risk –old rubbers have higher breaking risk during implementation to the brake system. This new risk can also be called:
A, secondary risk, is the correct answer. Residual risk is the amount of risk left after all courses of action have been taken to address the threat. Contingency plan is the “plan b” that goes into action when all else fails. Unmanageable risks are risks that pose a potential loss. Therefore, secondary risks are risks that emerge as a consequence of the implementation of risk response. The question and answer relate to the Risk Management Knowledge Area.
PMP Sample Exam Question and Answer 27
Tom is working as a Project Manager at StateEx which is a nationwide logistics company. Tom is managing a project which will be optimizing the vehicles’ location, pickup points, and routes for effective and efficient delivery. Victoria, one of the project team members emails you that she did not understand her tasks clearly. What should you do next?
A-) Response via email that he should read the project scope document again.
B-) Call Victoria’s functional manager and confirm again if she is qualified to work on the project
C-) Arrange a one-on-one meeting with Victoria and try to understand what is not clear to her
D-) Raise this issue in the next team meeting and ask the team to clarify the tasks for Victoria
C, a one-on-one meeting, is the correct answer. The best way to determine how to correct a situation is to take the time to listen to the person or people involved. By talking to Victoria, you show her, as well as others, that you are there to help them work through their tasks when they aren’t clear. Servant leadership is understanding that one of your functions as project manager is to serve the team so that they can serve the project. The question and answer relate to the Business Environment Knowledge Area.
Knowledge Area: Business Environment
PMP Exam Sample Question and Answer 28
You are expected to manage stakeholders’ expectations as a project manager. All of the following are interpersonal skills that you should apply EXCEPT:
C, risk taking, is the correct answer. By building trust, resolving conflicts, and being an active listener, a project manager utilizes their interpersonal skills to manage stakeholder’s expectations. The question and answer relate to the Stakeholder Management Knowledge Area.
PMP Exam Sample Question and Answer 29
There have been several changes in your project, and this affected your cost and schedule estimates. This has invalidated the original estimating assumptions. What is the estimate at completion (EAC) for your project based on following parameters?
- BAC = $ 360,000
- AC = $ 120,000
- EV = $ 180,000
- CPI = 1.2
- ETC = $ 145,000
B, $265.000, is the answer. EAC = AC + ETC = $ 120.000 + $ 145.000 = $ 265.000. The question and answer relate to the Cost Management Knowledge Area.
PMP Exam Sample Question and Answer 30
Scott is working in a manufacturing company which is producing parts for automobiles. The company has adapted Lean methodology as a project management methodology. When Scott and the team were working on the project, a new requirement has been requested. David, another team member of Scott’s team, says that it is too late to accept new requirements. David’s behavior is against _______ .
A-) Agile Values
B-) Lean Manifesto
C-) Agile Manifesto
D-) Requirement Driven Development
C, agile manifesto, is the correct answer. The Lean Manifesto tends to challenge waiting, overprocessing, and defects. The team may be using a combination Lean/Agile Manifesto, their “adapted Lean Methodology and requirement number two in the Agile Manifesto is “Welcome changing requirements, even late in development. Agile processes harness change for the customer’s competitive advantage.” The question and answer relate to the Agile Practices Knowledge Area.
PMP Exam Sample Question and Answer 31
Your Company has entered into a joint venture with Service Company to develop a software program. Which of the following should be cooperatively prepared by both the buyer and the seller during the teaming agreement process?
B-)Contract, procurement statement of work
C-)Request for proposal
D-)Human Resource Plan
B, contract, procurement statement of work, is the correct answer. A procurement statement of work fulfills the project requirements. In a case when the seller is under contract with the buyer prior to a new contract, the buyer and seller will work collectively to ensure the requirements are included within the contract. At that point, they are able to negotiate a final contract. The question and answer relate to the Procurement Management Knowledge Area.
PMP Exam Sample Question and Answer 32
There are three projects that are possible to be executed in your company:
- Project A: Payback period= 6 years & NPV =$ 3,000,000
- Project B: Payback period=4 years & NPV =$ 2,000,000
- Project C: Payback period=2 years & NPV =$ 1,000,000
Based on Net Present Value (NPV) criterion, which project should be selected?
D-)None of them, they all have equal value
A, payback period of 6 years, is the correct answer. The highest net present value, or NPV is $3,000,000. Project A is the best choice because Project A has the highest NPV. The question and answer are answered by evaluating the time for payback and the cost.
PMP Exam Sample Question and Answer 33
You are trying to gather ideas related to project and product requirements. Which technique is appropriate for this?
B-)Nominal Group Technique
D-)Multi-criteria Decision Analysis
A, brainstorming, is the correct answer. When creating a project, the best way to collect ideas is to work together and consider different ideas which can produce the desired outcome for the project and meet the product requirements. The question and answer relate to the Scope Management Knowledge Area.
PMP Exam Sample Question and Answer 34
Your colleague Wayne, a project manager, completed a mp3 player development project. While he was telling his experiences from his project, he mentioned that they delivered “adjustable screen timeout duration” feature, without a deviation from the plan, although the customer did not require and was not in scope of the project. He added that the customer was surprised and happy when they saw this additional feature at the end of the project. Which of the following is correct about this story?
A-)Gold plating was done in the project
B-)Customer satisfaction increased with an additional feature which they did not expect
C-)Change request has been delivered successfully
D-)Unnecessary risk has been taken by adding a new feature to the product.
A, gold plating, is the correct answer. In some cases, a team member may attempt to improve or upgrade the product. The problem with gold plating is it requires more time and effort, goes beyond the scope, and very seldom adds to the product. While in this case, the customer Wayne was referring to was happy with the additional feature, the customer may have had reasons they didn’t want the “adjustable timeout.” By adding a new feature, without customer approval, Wayne could have added additional risk, not only in terms of time or cost, but in the overall scope of the project.
The question and answer are an example of gold plating.
PMP Exam Sample Question and Answer 35
You have documented all possible risks that can affect your project with appropriate risk responses when they occur in your risk management plan. All other remaining risks are called as:
C, Residual Risks, is the correct answer. Unlike the answer to question 26, the best for risk that occurs outside of the risk management plan is residual risk. Once all approaches to address the threat have been exhausted the residual risk is what remains.
The question and answer relate to the Risk Management Knowledge Area.
PMP Exam Sample Question and Answer 36
You are working as a project manager in a company. You have the highest degree of authority; you are working full-time for your project, and you manage the budget of the project. What is the organization structure in your company?
B, projectized structure, is the correct answer. In a projectized organizational structure, the project manager is in effect the captain of the ship. They are where the buck stops. While a strong matrix has the project manager in a position of authority, the project manager is not always exclusive, or full-time, on the project. The question and answer relate to the Organizational Influences and Project Life Cycle Knowledge Area.
PMP Exam Sample Question and Answer 37
You are the project manager of a software project team consisting of 2 analysts, 4 software developers and 3 test engineers. One new test engineer will join the team in two weeks. What will be the number of communication channels after a new test engineer joins the team?
A, 55, is the correct answer. The total number of potential communication channels is n(n-1)/2, where n represents the number of stakeholders.Your team has 10 team members already (2 analysts, 4 software developers, 3 test engineers, and you as a project manager). After the new test engineer joins, there will be 11 team members.
Number of communication channels = 11*(11-1)/2=11*10/2 = 55. The question and answer relate to the Communications Management Knowledge Area.
PMP Exam Sample Question and Answer 38
Jason is working at Meat King, a fast-food company. After several complaints about the drive-thru process, Meat King initiated a project for process improvement. Jason completed the project, and the following are the tracked benefits after project completion. Which of the following is an intangible benefit?
A-) Drive-Thru customers increased by 7% after the project completion.
B-) Complaints about the Drive-Thru service decreased by 88%.
C-) Based on a survey, brand perception of the company increased by 9% related to Drive-Thru
D-) The average service cost per Drive-Thru customer has decreased by 17% after project completion.
C, brand perception increased, is the correct answer. While each of the answers does provide benefit to the project, the increase of customers, decrease in complaints, and service cost decrease are all benefits gauged financially. The survey related to the Drive-Thru, while it may contribute to all of the other three, doesn’t have a direct financial implication. Brand perception would be the intangible benefit. The question and answer relate to the Business Environment Knowledge Area Knowledge Area.
PMP Exam Questions #39
The seller`s project is undertaken on contract, and you are an employee of the seller. Since you earlier worked with XYZ Factory, the buyer, you happen to be aware of the evaluation criteria used in XYZ Factory to select sellers. You understand that this could be a potential conflict of interest situation. How do you propose to act?
A-)Do nothing and continue to work as before
B-)Take appropriate person in XYZ Factory into confidence and discuss this issue with her
C-)Disclose the evaluation criteria to your (seller) organization and help their business growth
D-)Remove yourself from the project
B, discussing the issue in confidence, is the correct answer. Understanding the overlap that may occur and recognizing the potential conflict of interest, being forthright with the company is the only answer here. Taking the buyer aside allows you to find the best resolution for the seller as well as the buyer. The question and answer relate to the Project Manager Communications.
PMP Exam Questions #40
During the project planning phase, which of the following steps come latest compared to others?
A-)Hold kick-off meeting
B-)Gain formal approval of the plan
A, holding a kick-off meeting, is the correct answer. After you have developed a schedule, formulated a budget, and received the appropriate approvals, the plan is ready for action. The first course of action is the last part of the project planning phase in this question. Kick it Off. This question and answer relate to the Project Planning Phase of Project Management.
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