Quality Report

October 1, 2025
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What is a Quality Report?

A quality report is a formal document that summarizes the results of quality assurance and quality control activities within a project. It provides stakeholders with a clear overview of how well the project deliverables meet predefined quality standards. This report typically includes information on inspection outcomes, test results, audit findings, and any quality issues that have been identified and addressed during the project lifecycle. By compiling this data, the report supports transparency, informed decision-making, and continuous improvement in both current and future projects.

In project management, the team often produces the quality report at key milestones or during scheduled reviews. It helps ensure that the project remains aligned with quality expectations set out in the project quality management plan. The report also plays a vital role in risk mitigation by highlighting areas that may affect customer satisfaction or regulatory compliance.

Key Points

  • It documents whether project outputs meet quality standards and expectations.
  • It includes findings from inspections, audits, and testing procedures.
  • The report supports accountability and enables data-driven decision-making.
  • It identifies trends, recurring issues, and areas requiring corrective action.
  • Project managers use it to communicate quality performance to stakeholders.

Related Terms

  • A quality management plan outlines the approach and processes for achieving the desired level of quality in a project.
  • A project audit can provide evidence used in the quality report to assess compliance with standards and procedures.
  • The quality assurance process focuses on preventing defects by improving processes and is often evaluated through quality reports.
  • Quality control involves identifying defects in deliverables, with results documented in the report.
  • A risk register may be updated based on findings in the quality report that reveal potential threats to project success.

Quality Report: Example

In a construction project, the project manager compiles a monthly quality report summarizing inspection results for materials, workmanship, and safety compliance. The report highlights that all concrete samples passed strength testing, but identifies a recurring issue with electrical wiring installations not meeting code. The team reviews this finding and implements a corrective training program for the electrical subcontractors.

Quality Report: Best Practices

  • Align the report with the quality standards defined in the project plan.
  • Ensure timely data collection and regular reporting intervals.
  • Involve relevant stakeholders in reviewing and validating report findings.
  • Use clear, non-technical language when presenting to non-specialist audiences.
  • Maintain version control and documentation to support traceability and audits.

Additional Resources

Quality Report - Project Quality Management, Third Edition: Why, What and How     Quality Report - A Guide to the Project Management Body of Knowledge (PMBOK Guide)

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