Flowchart

September 11, 2025
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What is a Flowchart?

A flowchart is a visual diagram that shows the steps in a process, system, or workflow. It uses standard symbols such as arrows, ovals, rectangles, and diamonds to represent the flow of tasks, decisions, inputs, and outputs. In project management, flowcharts help teams understand and communicate the workflow of a process from start to finish. They support planning, analysis, and problem-solving by clearly showing the sequence of events or actions.

Project managers often use flowcharts to simplify complex procedures, document standard operating processes, or identify areas for improvement. These diagrams can be hand-drawn or created using digital tools. Their clarity makes them ideal for sharing with team members, stakeholders, and clients, ensuring everyone understands how a process functions.

Key Points

  • It uses standardized shapes and arrows to represent steps, decisions, and actions in a process.
  • It helps project teams visualize and analyze processes in a structured and straightforward way.
  • Project teams commonly use flowcharts in process mapping, quality control, and workflow documentation.
  • They can be adapted for any industry or project type, from software development to manufacturing.
  • Using a flowchart can enhance communication, support training, and help identify areas for improvement.

Related Terms

  • A process map outlines a process in detail, and a flowchart is one of the most common methods for creating this visual representation.
  • A Gantt chart complements a flowchart by showing project timelines and task durations rather than process steps.
  • Workflow documentation often includes a flowchart to describe how tasks move from one step to another.
  • A decision tree is similar to a flowchart, but it focuses more on branching choices and potential outcomes.
  • Standard operating procedures (SOPs) frequently include a flowchart to guide users through approved steps.

Flowchart: Example

A project manager creates a flowchart to map the steps in a client onboarding process. The process begins with receiving the client’s inquiry, followed by scheduling a meeting, making a proposal, obtaining approval, and launching the service. Arrows connect each step, and diamond shapes mark decision points, such as client approval. The flowchart makes it easier for team members to follow the sequence and understand their roles.

Flowchart: Best Practices

  • Use clear, consistent symbols to avoid confusion.
  • Keep the diagram simple and focused on one process at a time.
  • Label all steps and decision points with concise descriptions.
  • Start and end the flowchart clearly, using appropriate start and end symbols.
  • Review and update the flowchart regularly as processes evolve.

Additional Resources

Flowchart - The Process Improvement Handbook     Flowchart - The Basics of Process Mapping

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